MSA’s Push on PEXA leader board

MSA is pleased to announce we feature in the Top 5 on the PEXA leaderboard.

Commenting on MSA’s performance, PEXA CEO, Marcus Price said: “PEXA would like to extend our congratulations to MSA National who feature prominently on the invitation leader board and are working with their clients in preparation for the refinance compliance date of 1 August 2017.”

WESTPAC Group (Westpac 326 & St George 233)  
ANZ
 
CBA Group (CBA 232 & Bankwest 121)  
NAB  
MSA NATIONAL PTY LTD  
SUNCORP  
FIRST LEGAL  
GADENS LAWYERS MELBOURNE  
LEGALSTREAM PTY LIMITED  
BENDIGO BANK
 
(Source: PEXA)  

Commenting on this, MSA CEO, Ayhan Baba, said: “We launched an internal digital transformation program called “Digital Now” to change the mindset of our staff from paper to digital. The change in mindset has been easier than we thought. Our staff are embracing it with enthusiasm. We have leaderboards internally and there is a buzz of anticipation for the 1st August mandate.”

Commenting further, MSA’s Managing Director, Sam Makhoul said: “Our commitment to PEXA is consistent with our three prong digital strategy that we are calling ‘the Power of 3’. This includes IDme VOI mobile App, NewGen Digital Documents (in partnership with DocuSign) and MyVideo, our latest most exciting CX solution.”

“We are a partner that is committed to digital transformation with the ultimate goal of improving the customer experience and reducing the cost of getting a home loan. That’s what it’s all about. The customer. Everything we design is with complete empathy for the customer.”

 

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